Returns or Refunds
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, then we won’t be able to offer you a full refund or exchange.
To be eligible for a return, your item must be in unused and same condition that you received it and it must also be in the original packaging.
Non-returnable items:
- Personally Customized Items
To complete your return, Please send us your receipt or proof of purchase.
Once we receive and inspect your return, then we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If our team approves, we will process the refund, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company as it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time associated with refund cases.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@printgaragenepal.com
Shipping returns
To return your product, you should mail your product to office address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We will deduct applicable shipping costs from your refund, if applicable.
Need help?
Contact us at hello@printgaragenepal.com for questions related to refunds and returns.